Shipping & Delivery Policy

At Strideify, we strive to provide a smooth and reliable shipping experience for all our customers. Please review our Shipping & Delivery Policy, which outlines the details of our process, including the shipping address requirements:

  1. Shipping Address:
  • To ensure a smooth and timely delivery of your orders, please take note of the following important requirements for providing a shipping address:

    Example of a Shipping Address Format (including phone number):

    • Recipient's name: John Smith
    • Street name and number: 123 Main Street
    • Apartment or suite number: Apartment 4B (if applicable)
    • City: New York
    • Postal code: 10001
    • Phone number: +1 555-123-4567
  1. Processing Time:
  • Once your order is placed, we require a processing time of 2-3 business days to prepare your item for shipment.
  • During this time, we carefully inspect and package your order to ensure it reaches you in perfect condition.
  1. Shipping Methods:
  • We partner with reputable shipping carriers to deliver your order safely and efficiently.

    The shipping method used will depend on your location and the availability of services in your area.

  1. Shipping Fees:
  • We are pleased to offer free shipping on all orders, regardless of the order value or destination.
  • You can enjoy the convenience of having your item delivered to you without any additional shipping charges.
  1. Estimated Delivery Time:
  • Once your order has been processed and shipped, the estimated delivery time will depend on your location.
  • Please allow approximately 9-20 business days for your order to arrive at the designated delivery address.
  1. Tracking Your Order:
  • To keep you informed about the progress of your shipment, we provide a tracking number.
  • You will receive a notification email containing the tracking information once your order is shipped.
  • You can also track your order by logging into your account on our website and navigating to the "My Orders" section.
  1. International Shipping:
  • We offer international shipping to select destinations, allowing customers worldwide to enjoy our items.
  • Please note that international shipments may be subject to customs duties, taxes, or other fees imposed by the destination country. These charges are the responsibility of the recipient and are not included in the product or shipping cost.
  1. Address Accuracy:
  • To ensure successful delivery, please double-check and provide an accurate shipping address during checkout.
  • We are unable to make changes or alter the address once the package is shipped. If the package is returned due to an incorrect address or is rejected, any associated return shipping fees will be deducted from the refund.

Please keep in mind the following important notes:

  • Shipping and delivery times may be affected by unforeseen circumstances, such as weather conditions or other events beyond our control.
  • We strive to meet the estimated delivery times, but they are not guaranteed and are subject to delays.
  • We reserves the right to modify or update this policy without prior notice.

Should you have any questions or require further assistance regarding shipping and delivery, please don't hesitate to contact our dedicated customer support team. We are here to assist you and ensure your item reaches you in a timely manner.